Can i trust vitalchek

So, I promptly sent the certified copy of my birth certificate thinking because that is what they told me, I should then now be able to get my mom's certified death certificate. But no, instead I get another notification saying they need more information.

At this point I had a total breakdown. I called them again, and again I was on hold for a very long time. I got a different girl this time and she told me I should also send a copy of my marriage license.

At this point I threatened to have my poor mom exhumed and have a DNA test. Before doing that though I managed to find a copy of my marriage license.

My advice to consumers is to keep your documents somewhere you can find them and if you need vital statistic documents use somewhere you can get a real person on the phone in a timely manner. Tip for consumers: Long wait times on telephone. I am trying to get a copy of my birth certificate. I send them all the information. I got an email to confirm the information. I called them. Hold time was approx 45 min. I verified all my information. I got an email that my order was shipped. Then I got a certificate saying that they didn't find it.

No refund. I called them they insist I entered the wrong city. Very frustrating. I was very skeptical with all the bad reviews but I placed my order on august 7th, and got it today, august 10th, I did pay for expedited and they delivered!

Yes I ordered in April and I barely got my birth certificate today October 27th 6 months later I had placed numerous calls, asked for refund, emailed, and nothing helped.

Forget vital check. You will get it eventually mine got took 6 months. It was from Indiana. Go through the health department in state you were born in it is hassle free cheaper and way quicker I got mine a week later through health department.

Claim your listing for free to respond to reviews, update your profile and manage your listing. Share on Twitter. Add a note optional - e. VitalChek Is this your business? Write a Review Ask a Question. Ratings On Other Platforms. Corporate Values. Overview VitalChek has a consumer rating of 1. Positive reviews last 12 months : Top Positive Review. Top Critical Review. Rating 5 stars Other Verified purchase. Verified site experience. Contains image or video. English only.

Christopher T. Verified purchase. Comment Thank you Respond as company Share Helpful 2. Bryant s. Comment Thank you Respond as company Share Helpful 7. Shadaab B. Comment Thank you Respond as company Share Helpful 1. Tavar S. Comment Thank you Respond as company Share Helpful 9. Stephanie M. Comments 1 Thank you Respond as company Share Helpful Mike W. Comment Thank you Respond as company Share Helpful Karen P. Tip for consumers: They don't send you a proof of purchase for a week to 2 weeks Products used: N9ne.

Comment Thank you Respond as company Share Helpful 8. Crystal W. Tip for consumers: Do not use at all Products used: None. Comment Thank you Respond as company Share Helpful 6. Michael F. Roniece L. Dan K. Comment Thank you Respond as company Share Helpful 0.

Jonathan P. Don't bother with them. Comment Thank you Respond as company Share Helpful 3. Robert O. Shari C. Sharnae C. Products used: Birth certificate. Juan Z. Tip for consumers: Avoid ordering through VitalCheck Products used: none. Veronica C. Mike O. Tip for consumers: Don't use it.

Products used: Birth Certificate Order. Comments 1 Thank you Respond as company Share Helpful 7. Anne B. Products used: Marriage Certificates. Sean H. Vitalchek does not have buyer protection, which leaves dissatisfied customers frustrated if they encounter any difficulty or challenge while purchasing on the site.

There are little to no cases of scams recorded by the customers, but on the overall rating, customers have a general dissatisfaction with the speed of delivery which is regarded to be too slow, with many suggesting new users consider other options. Shipping time is calculated based on regions in the United States. VitalChek makes provisions for two shipping options, which are regular mail average of business days and express delivery average of days.

Express delivery may attract an extra fee. Shipping time is estimated based on the time it requires searching and preparing the certificate for shipping, and it is also based on the United States domestic delivery. Simply go to Manage My Order, An 8 digit order number and 6 digit PIN will be given to you upon confirmation of your order through your mail.

The digits can be used to check the status of your order. Visit customer care for additional information. VitalChek has customer service in place, but the question is whether they are quick to respond and have an attitude of always being willing to help customers solve their problems. Most companies ensure that their customers are happy to keep coming. Many customers have complained about their slow response rate.

Some customers who placed their orders and did not get the delivery complained of trying to reach the customer care to no avail. Although VitalChek has an active phone number, no one may eventually answer that line. Another indication of poor customer service is in the inability to stick to their word concerning the delivery time.

Many customers have to wait longer than expected before their orders finally arrive at their destination. VitalChek offers coupons, promo, and discount codes. All offered coupons are listed on Hotdeals. VitalChek offers a convenient way to obtain your vital records by just placing your order. They handle the rest.

Reviews from customers tell that they can be unpleasantly slow. Therefore, in times of pressing need, they may not be a reliable option. According to an employee review on indeed. Remuneration does not match up with the job requirements. Reviews have highlighted a high rate of dissatisfaction from customers.

In general, VitalChek may not be your first choice for employment. Normally, it takes between weeks to get your certificate, and it will be emailed directly to you or your request for an online order.

Beware of other online services that do not have relationships directly with the agencies that issue your vital records. They typically are not authorized by the agency issuing vital records, and frequently take your information in a less than secure manner, while charging additional fees without providing approved services or guaranteeing confidentiality of your data. VitalChek has been the direct connection between citizens and the government agencies issuing their certified vital records since We pioneered the industry, and our secure Web site continues that tradition, with safe and authorized document ordering and handling of electronic transactions by a team that is fully credentialed and passes rigorous security checks.

VitalChek provides the ease and convenience to order a copy of your vital records from the privacy of your own home or office, twenty-four hours a day, seven days a week. In many cases you can receive your certificate within about a week, and you can select express shipping for fast and secure delivery when time is critical. There are no hidden or unexplained costs with VitalChek. Beware any service promising a flat fee, as that fee is usually in addition to the fees mentioned above!